Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and PerimeterOne LLC ("PerimeterOne," "we," "us," or "our"), a Delaware limited liability company, governing your access to and use of the PerimeterOne website, platform, APIs, and all related services (collectively, the "Services").

By accessing or using our Services, you agree to these Terms in their entirety. If you do not agree, you must discontinue use immediately.

1. Description of Services

PerimeterOne provides AI-powered cybersecurity solutions, including but not limited to autonomous threat detection, zero-trust enforcement, perimeter defense, real-time security monitoring, and adaptive intelligence systems. Our platform is designed for enterprise environments and is delivered as a cloud-based service.

2. Eligibility

You must be at least 18 years of age and possess the legal authority to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

3. Account Registration & Security

• You are responsible for maintaining the confidentiality of your account credentials
• You must immediately notify us of any unauthorized access to your account
• You are liable for all activity that occurs under your account
• We reserve the right to suspend or terminate accounts that violate these Terms

4. Acceptable Use Policy

You agree not to use the Services to:

• Violate any applicable local, state, national, or international law or regulation
• Engage in unauthorized access to any system, network, or data
• Transmit malware, ransomware, or any malicious code through our platform
• Reverse-engineer, decompile, or disassemble any part of the Services
• Attempt to circumvent security controls, rate limits, or access restrictions
• Use the Services to conduct offensive cyberattacks against third parties
• Resell, sublicense, or redistribute the Services without prior written consent
• Interfere with or disrupt the integrity or performance of the Services

5. Intellectual Property

All content, features, functionality, software, algorithms, models, documentation, trademarks, service marks, and trade names associated with the Services are the exclusive property of PerimeterOne LLC and are protected by U.S. and international intellectual property laws.

• PerimeterOne™ and P1 Guardian™ are trademarks of PerimeterOne LLC
• You may not use our trademarks without express written permission
• You retain ownership of any data you upload to the platform; however, you grant us a limited license to process that data solely to deliver the Services

6. Service Level & Availability

We strive to maintain high availability of our platform. However, the Services are provided on an "as available" basis, and we do not guarantee uninterrupted, error-free operation. Scheduled maintenance windows will be communicated in advance when possible.

7. Data Handling & Security

We process your data in accordance with our Privacy Policy. We implement industry-leading security measures, including end-to-end encryption, zero-trust architecture, and continuous monitoring. You acknowledge that no security system is infallible, and you agree to maintain your own security best practices.

8. Fees & Payment

• Pricing for the Services will be set forth in an applicable order form or subscription agreement
• All fees are non-refundable unless otherwise specified in writing
• We reserve the right to modify pricing with 30 days’ advance notice
• Late payments may result in suspension of Services and accrual of interest at 1.5% per month or the maximum rate permitted by law

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PERIMETERONE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO PERIMETERONE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless PerimeterOne and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of a third party.

11. Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PERIMETERONE DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

12. Termination

• You may terminate your account at any time by contacting us
• We may suspend or terminate your access immediately if you violate these Terms
• Upon termination, your right to use the Services ceases immediately
• We will provide a reasonable data export window upon request, subject to our data retention policies
• Sections 5, 9, 10, 11, and 14 survive termination

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Site at least 30 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the modified Terms.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware. You consent to the personal jurisdiction of such courts.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between you and PerimeterOne with respect to the Services and supersede all prior agreements and understandings.

17. Contact

For questions regarding these Terms:

• Email: legal@perimeterone.com
• Mail: PerimeterOne LLC, 8 The Green, Suite A, Dover, DE 19901